San Francisco Homeless Resource
Project Homeless Connect
Address 25 Van Ness Avenue Suite 340 San Francisco, CA 94102
Phone 855-588-7968
Hours Monday & Wednesday Check in 8:30 a.m.
Language(s) English, Spanish, Language Line


25 Van Ness Avenue Suite 340 San Francisco, CA 94102 415-503-2123

Mailing Address:

P.O. Box 420404 San Francisco, CA 94142


The mission of Project Homeless Connect is to connect homeless San Franciscans with the care they need to move forward.

Brief History[]

An estimated 6,000-12,000 people are homeless on any given night in San Francisco. Twenty-percent are chronically homeless. Widespread foreclosures, the demands of returning veterans, and the reduction of federal funding for affordable housing create constant challenges in a declining economy. Dealing with the vexing problem requires intervention not only by government but also the community at large.

The need for Project Homeless ConnectTM (PHC) became clear after 278 volunteers surveyed the homeless in downtown San Francisco in October 2004. Under the direction of Mayor Gavin Newsom, volunteers covered a 60-square-block area in the Tenderloin district, where 85% of the city’s social services are located.

Today, over 1,000 community volunteers partner with government agencies, nonprofits, and the private sector every two months to provide a one-stop shop of health and human services for homeless San Franciscans. During PHC’s events, participants are able to accomplish in one day what might normally take eight months.

Hundreds of corporations, nonprofits, and government agencies provide PHC and its clients with services such as dental care, eyeglasses, family support, food, HIV testing, housing, hygiene products, medical care, mental health services, substance abuse treatment, SSI benefits, legal advice, California identification cards, voice mail, employment counseling and job placement, wheelchair repair, methadone, needle exchange, and more.

In response to the changing needs of the homeless and low-income population, PHC continues to reshape its outreach strategy and improve available services. Recent modifications have included events specifically designed for veterans, families, and children.

As of June 2010, 20,644 volunteers have provided services to more than 31,661 homeless and poor San Franciscans.

The federal government’s Interagency Council on Homelessness has declared Project Homeless Connect a national best practice model. PHC is replicated in over 200 cities across the United States, as well as in Canada and Australia.

In May of 2009, Secretary of Housing and Urban Development, Sean Donovan expressed interest in showcasing Project Homeless Connect as a best practice for national service as part of the recently signed Service Act.


The goals of Project Homeless Connect are to:

  • Improve access to services and housing for people experiencing homelessness in San Francisco.
  • Engage with and maintain an active, involved volunteer base that consists of local businesses, nonprofits, and individual community members all working together to help end homelessness.
  • Improve the system of care through collaboration and the sharing of best practices among San Francisco’s homeless service provider community.
  • Partner with the private sector, corporations, and foundations to expand service capacity and funds.

External Links[]